Legal
Privacy Policy.
How we collect, use, disclose, and protect information when you visit orbeathouse.com.
Effective Date: July 1, 2025 | Operated by: Dopamine Driven Dumbs LLP, India
1. Introduction
Orbeathouse is a brand owned and operated by Dopamine Driven Dumbs LLP, a limited liability partnership registered in India (LLP ID: ACO-0760). This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://www.orbeathouse.com(the “Website”).
This policy covers the Website only. For information about how we handle data within The Escape Clock mobile application, please refer to our App Privacy Policy.
By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.
2. Data Controller
For the purposes of applicable data protection laws:
- Data Controller (GDPR/UK GDPR): Dopamine Driven Dumbs LLP, Flat 10, Ankita Apartment, Ambad, Nashik – 422009, Maharashtra, India
- Data Fiduciary (India DPDP Act): Dopamine Driven Dumbs LLP
- Business (CCPA/CPRA): Dopamine Driven Dumbs LLP
3. Information We Collect on the Website
3.1 Information You Provide Voluntarily
When you interact with our Website, you may provide personal information such as:
- Your name and email address when you contact us via our contact form or support email
- Feedback or messages submitted through any contact or inquiry form
- Information provided when subscribing to newsletters or announcements (if applicable)
3.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical and usage data:
- IP address and approximate geographic location (city/region level)
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths on the Website
- Referring URL (the page that linked you to our Website)
- Device type (desktop, mobile, tablet)
- Session duration and interactions
This data is collected through standard web server logs and, where applicable, analytics tools (see Section 6 – Cookies).
3.3 Information We Do NOT Collect
- We do not collect payment or financial information through the Website
- We do not collect government-issued identification numbers
- We do not knowingly collect personal information from children under 13 years of age
4. How We Use Your Information
| Purpose | Details | Legal Basis |
|---|---|---|
| Responding to enquiries | To respond to contact form submissions and support requests | Contract / Legitimate interest |
| Website improvements | To analyze how visitors use the Website and improve content and user experience | Legitimate interest |
| Security & fraud prevention | To detect, prevent, and address security threats or abuse | Legitimate interest / Legal obligation |
| Legal compliance | To comply with applicable laws and regulations | Legal obligation |
| Communications | To send service updates or newsletters (where consent given) | Consent |
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating the Website (e.g., web hosting providers, analytics services, email services) under strict data processing agreements
- Legal Requirements: When required by applicable law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate notice
- Safety: When necessary to protect the rights, property, or safety of our users or others
6. Cookies & Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Core Website functionality (e.g., security, session management) | No — required for the site to work |
| Analytics | Understanding how visitors use the site to improve it | Yes — via cookie settings |
| Preference | Remembering your settings and preferences | Yes — via cookie settings |
| Marketing | Targeted advertising (if applicable) | Yes — via cookie settings |
You may manage or disable non-essential cookies through your browser settings or via any cookie consent mechanism provided on the Website. Disabling cookies may affect Website functionality.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 3 years from last interaction |
| Web analytics data | 12 months rolling; aggregated after 6 months |
| Server logs | 90 days |
| Newsletter subscriptions | Until unsubscribed + 30 days |
| Legal hold data | As required by applicable law |
8. Your Privacy Rights
EU / UK Residents (GDPR / UK GDPR)
You have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; withdraw consent; and lodge a complaint with your supervisory authority.
California Residents (CCPA / CPRA)
You have the right to: know what personal information we collect and how it is used; delete personal information; correct inaccurate information; opt out of any sale of personal information (we do not sell personal information); and non-discrimination for exercising these rights.
Indian Residents (DPDP Act)
You have the right to: access information about your personal data; correct or erase personal data; nominate a representative; and file a complaint with the Data Protection Board of India.
To exercise any of the above rights, contact us at dpo@orbeathouse.com. We will respond within 30 days (or as required by applicable law).
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to third-party websites (such as the Apple App Store or Google Play Store). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. International Data Transfers
Your personal information may be processed in countries other than your country of residence. When transferring data internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses for EEA transfers) to protect your data in accordance with applicable law.
12. Children’s Privacy
Our Website is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at dpo@orbeathouse.com and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this Policy periodically.
14. Contact Us
For any privacy-related questions or to exercise your rights:
| Contact | Details |
|---|---|
| Privacy / Data Protection | dpo@orbeathouse.com |
| General Support | support@orbeathouse.com |
| Legal Matters | legal@orbeathouse.com |
| Website | https://www.orbeathouse.com |
| Registered Office | Flat 10, Ankita Apartment, Ambad, Nashik – 422009, Maharashtra, India |
© 2025 Dopamine Driven Dumbs LLP · Orbeathouse · Website: https://www.orbeathouse.com · dpo@orbeathouse.com